Effective Date: 1 July 2023
Information We Collect
We may collect personal information from you when you visit or interact with our Site. The types of information we may collect include:
1.1. Personal Information:
This may include your name, email address, phone number, postal address, company information, and other personally identifiable information that you provide to us voluntarily.
1.2. Usage Data:
We may collect non-personally identifiable information automatically when you access or use our Site. This may include your IP address, browser type, device information, operating system, clickstream data, and other usage details.
How We Use Your Information
We may use the information we collect from you for the following purposes:
2.1. To Provide and Improve Our Services:
We use your personal information to facilitate the ordering process, manage import and export orders, and provide trade management services. We may also use your information to enhance and improve our Site and services, troubleshoot issues, and analyze trends and usage patterns.
We may use your contact information to communicate with you regarding your orders, provide updates, respond to inquiries, and send you relevant information about our services.
2.3. Analytics and Research:
We may use your information for data analytics and product life cycle analysis to gain insights into market trends, customer preferences, and improve our services.
2.4. Legal Compliance:
We may use your information to comply with applicable laws, regulations, legal processes, and protect our rights, privacy, safety, or property.
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers and business partners who assist us in operating our Site and providing our services. These third parties are obligated to maintain the confidentiality and security of your information.
We may also disclose your information when required by law, court order, or government request, or if we believe that such disclosure is necessary to protect our rights, safety, or property.
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information.
Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those third parties before providing any personal information.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.
Your Choices and Rights
You have certain rights and choices regarding the personal information we collect from you. You may update, correct, or delete your personal information by contacting us. You may also opt-out of receiving promotional communications from us by following the instructions provided in the communication.